For all brand new laptops and computers, warranty is carried out by going through the manufacturer, not the Laptop Factory Outlet.

Warranty services generally cover incidental hardware damage such as faulty Hard Drives and Optical Drives.



WARRANTY DOES NOT COVER: Cracked screens, damaged power supplies, liquid and drink spills, lost data, lost passwords or corrupted Windows partitions. Warranty does not cover software, nor does it cover physical damage.


To obtain Warranty support, please contact your representative at these manufacturers:

Laptop Factory Outlet provides Warranty services for all ex-lease laptops and computers sold. Ex-Lease Computer support is obtained by dialling this number:

(02) 9892 0000 (please press 2 at the menu)